ScriptLogic is now Quest Software

Quest Reporter - FAQs

• How does Quest Reporter help an administrator address security and compliance related issues?

  • Reporter helps you achieve regulatory compliance by automatically and discovering user privileges enabling you to perform periodic account reviews to ensure assigned privileges comply with established policies.



• How is Quest Reporter licensed?
  • Based on the total number of enabled user accounts.
    


• How many reports come out of the box?
  • Quest Reporter provides over 300 predefined reports. You can also customize reports by simply modifying the predefined reports or by simply choosing the data you are interested in from a list of object attributes.
    


• Does Reporter require the use of agents on my domain controllers?
  • No. Collection of domain data is done remotely. Typically a remote data collector would be placed on the same high speed network as your DC’s.


• Who do I contact if I have any support related issues?
  • Quest Reporter is supported by Quest Software and can be reached at http://support.quest.com/ or 1.800.306.9329 (949.754.8000).
    

General Licensing Information

• How are licenses delivered?
  • Once your order has been processed you will receive your license code or file by e-mail.


• How can I add more licenses?
  • The process is the same for all products, contact your reseller or ScriptLogic representative to purchase more licenses. ScriptLogic can be reached at contact us page. When your order has been processed you will be provided with a new electronic license for the total quantity of licenses you purchased.


• Do you offer any types of discounts?
  • Discounts are available for customers buying larger quantities of each product. See below for more details. Special pricing may be available through one of our Platinum or Gold Resellers. Not only do they provide efficient and effective support on a local level, but they may offer discounts from the published price.


• What about shrink-wrap product?
  • ScriptLogic does not sell any of its products with shrink-wrap packaging. All delivery of software and licenses is electronic.


• Can I just lease your software for a specific project?
  • Yes, some products are available to consultants for use in short-term projects. Ask your ScriptLogic representative for more information on ScriptLogic's Consultant License.


• Can ScriptLogic licenses be used worldwide?
  • No. ScriptLogic licenses by region. For example, if you acquired the licenses from the North America, you can only use those licenses in North America. The same concept applies for: (1) Europe, Middle East, and Africa, (2) Asia Pacific and (3) Latin America.