Part of every superior desktop management solution is the ability to properly support the desktop infrastructure the solution creates.  Desktop Authority’s remote management client offers not just remote control, but true remote management. Deployment is accomplished as part of the user provisioning, complete with multiple security and user experience settings. Using any standard java-enabled browser, support professionals can work “behind the scenes” to resolve user issues without needing to be interactive with the user, allowing user productivity to remain high.  Should the need arise, remote control of the desktop is possible.

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