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Prevent, Manage, Resolve Support Issues with BridgeTrak Help Desk Software

Support professionals have been relying on BridgeTrak's time-saving, easy to use features for over 10 years! With an outstanding feature to price ratio and robust functionality, BridgeTrak is the solution of choice for small to medium businesses with or without a formal help desk.

Pricing as low as $995 (USD).

* Raise support satisfaction levels
* Attain management objectives such as increased staff productivity
* Provide a greater ROI for company profitability
* Excellent solution for both internal and external focused help desks
* Available for Windows or Web environments
* Expanded functionality for Automatic trouble ticket escalation, Web-portal for Customer Self-Service, Converting emails into issues, Outlook integration Advanced data search, Active Directory integration.

Use BridgeTrak as a standalone product, or use it as part of ScriptLogic's entire Incident Management Suite designed to Prevent, Respond and Manage service incidents. This incident management trio combines Help Desk, Password Self-Service/Reset, and remote computer management and control.

Flexible, Customizable, Windows or Web Help Desk Software ... Download Now!

Written in .NET, BridgeTrak provides a stable backbone for Windows or Web-based help desks and support centers. BridgeTrak is customizable, and offers key features such a knowledgebase, dashboard, templates, autofill, asset manager, and more.

Help Desk Software Reviews

BridgeTrak was replete with time saving and documenting features for the support and help desk environment.

Microsoft Certified Online Professional Services Magazine

Servigistics chose BridgeTrak help desk software because it offered exactly what we needed at the price we expected to pay. BridgeTrak allows our help desk to keep track of all our client issues and offers the flexibility we need to customize it to exactly what we need. All of this combined with your experienced support technicians makes BridgeTrak a perfect fit for our business.

C. Hodges, Servigistics