Troubleshooting Devices in Windows 7 & Server 2008 R2
Learn how manage and report on the myriad devices in you Windows 7 desktops using interactive GUI-based tools as well as from a command prompt.
Learn how manage and report on the myriad devices in you Windows 7 desktops using interactive GUI-based tools as well as from a command prompt.
Need to quickly audit Active Directory?
In this video, Don Jones shows you how to build queries and use PowerShell to build reports for Active Directory elements.
Auditing Active Directory with a do-it-yourself script.
Get a taste of the new Problem Steps Recorder in Windows 7 and learn why it matters to your help desk.
Sometimes the bigger problem with a help desk ticket is the user’s attempt at describing the problem. Discover how to use the new Problem Steps Recorder in Windows 7 and integrate it into your help desk.
In this video, Jeff Hicks will show you how to recreate problems in Windows 7 by finding and using the Problem Steps Recorder.
Many organizations use logon scripts for their users. Those scripts map network drives, install software utilities, and much more. But have you ever considered writing a logon script that applies to your servers?
Learn how easy it is to get a handle on user passwords before they become a problem.
There is probably no bigger help desk problem than a password problem. Learn how to get ahead of the curve and get a handle on user passwords using Windows PowerShell and Active Directory.